Health Care Advocacy Unit
Helping You Navigate Your Health Insurance Issues
Some of the matters that we assist with include:
- Improving quality of care in skilled nursing facilities or homes
- Transitioning from a nursing or rehab facility back to your home
- Increasing the amount or type of health care you can get in your home
- Appealing denials or decreases in coverage
We are available to help people 60 years old and older, as well as certified disabled individuals in Erie, Niagara, Orleans, Genesee, Wyoming, Chautauqua, Cattaraugus and Allegany counties. To find out if you qualify for assistance, you can contact our intake line at 716-853-3087. To download our unit’s brochure, click here.
Supported by a grant from the Health Foundation for Western and Central New York. The Health Foundation is an independent private foundation that advocates for continuous improvement in health and health care by investing in the people and organizations that serve young children and older adults.
STAY IN THE COMMUNITY WITH QUALITY CARE
FAIR MEDICAL COVERAGE DECISIONS
New York has recently changed the way it manages Long Term Care for Medicaid recipients. All persons over age 65 who need 120 days or more of nursing-home level care must join a Managed Long Term Care Plan. The plan will handle all Medicaid coverage and determine how much and what types of services you need. You have the right to appeal decisions made by the plan, including decisions about how much care you receive in your home, the types of services you are approved to receive, and your ability to live safely at home. We assist with answering your questions about Medicaid Managed Long Term Care and appealing decisions when necessary.