Checklist - What To Do When a Loved One Dies

Loss of a Loved One Checklist

1. Get 5-6 copies of the death certificate from the funeral director.

2. Contact Social Security to report the death and apply for lump sum death benefit

($255) and possible increase in Social Security for your loved one’s spouse, minor

child, or disabled child.

3. You will continue to have access to all jointly held bank accounts and jointly held

safe-deposit boxes. There is usually no need to change those joint accounts

immediately. If any accounts are in your loved one’s name individually, ask the

financial institution for a form affidavit you can sign at the bank to give you access;

close out if possible. Depending on the financial institution, this may only be

available for a spouse. If you can’t get access by affidavit on a form furnished by the

financial institution, you’ll have to wait until an estate representative is appointed.

This will involve consulting with another attorney, using the resources below, as the

Center for Elder Law & Justice does not typically handle such estate matters.

4. If your loved one was a Veteran, call the Veterans Affairs (VA) at 1-800-698-2411

for burial and other benefits.

5. Make claims on all life insurance policies and other assets naming you as

beneficiary. Roll over IRAs or other investment accounts into your name.

6. Contact current and all former employers, unions, professional groups notifying

them of death and asking about possible death benefits, insurance, pensions, etc.

7. Contact health insurance carrier to inform of death; try to stay on policy if you are

covered under your loved one’s policy and do not have other insurance.

8. There is usually no immediate need to transfer title of real property if it is held as

husband and wife or as joint tenants, with rights of survivorship. If there is real

property or an interest in real property owned by your loved one individually, you will

need to see an attorney to have an estate representative appointed, using the

resources below.

9. Cancel credit cards in your loved one’s name and notify the company of death. See

if any credit or loan accounts had a life insurance benefit attached.

10. See accountant or tax preparer in January after death to complete tax returns.

11.Get help from your family, if possible. Don’t make any major changes in your life;

you’ve had enough of them. Before making major purchases with money you may

receive, consider talking with a trusted family member or friend about the purchase.

12.Cancel your loved one’s travel reservations, appointments, subscriptions,

recurring charges, etc. Try to get any deposits back or collect on any relevant

insurance.

13.Contact utility companies, such as electricity, gas, water, phone, cable, and

internet, if those accounts were in your loved one’s name. These utilities should

either be canceled or transferred to the name of a survivor. Have a copy of the most

recent bill with you while you’re calling.

14.Hold on to check registers, cell phones, computers, and other person property

for possibly relevant information.

15.If any vehicles are in your loved one’s name individually, contact the Department of

Motor Vehicles (DMV) for Title and Registration change forms. Contact car and

homeowners insurance carriers regarding your loved one’s death.

Documents You May Need:

  • Death Certificates (5-6 certified copies)

  • Social Security Card

  • Marriage Certificate

  • Birth Certificate

  • Birth Certificate for each child, if applicable

  • Insurance Policies Deed and Titles to Property Stock Certificates Bank Books

  • Discharge Papers for a Veteran and/or VA Claim Number

  • Recent Income Tax Forms and W-2 Forms

  • Automobile Title and Registration Papers Loan and Installment Payment Books or

Resources for Consulting with a Lawyer

  • Erie County Bar Association Lawyer Referral Service – (716) 852-3100

  • Center for Elder Law & Justice’s Legal Advice Helpline – 1-844-481-0973

Rachel Baldassaro

Rachel S. Baldassaro is the Supervising Attorney for the MedLaw Partnership of Western New York. The MedLaw Partnership is a medical-legal partnership between Center for Elder Law & Justice, Erie County Medical Center, and Kaleida Health, with the goal of improving health outcomes and quality of life for individuals through access to free civil legal services.

https://www.elderjusticeny.org/rachel-baldassaro
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