WHAT ARE THE STATUSES OF LOCAL GOVERNMENT OFFICES?

Below is information about the status of local government offices, including DMVs, County Clerks, and DSS offices, for various counties in NYS.  There are also links to the county websites for more information about COVID-19-related operational changes.  Please note that, for all counties, deadlines for renewing driver’s licenses, non-driver ID cards, and vehicle registrations have been extended for 60 days.  The deadline to possess a RealID-compliant driver’s license for domestic flights, which was October 1, 2020, has also been pushed back to October 1, 2021.  If your county is not listed, please go to your county’s website to find information about their operational changes.

DMV offices in counties that have reached Phase 3 are accepting in-person traffic for services via appointment only.  Please visit the following link to confirm that your county’s DMV is accepting appointments, and to make an appointment: https://dmv.ny.gov/dmv/dmv-office-locations.

Please note that many public libraries are reopening as of June 8, 2020.  They may have limited hours and services available.  Please contact your local public library for details.

Erie

  • DMV: As Erie County is now in Phase 3, certain DMV offices are available for services by appointment only. See the link above for information about which services can be completed by appointment and how to make an appointment.
    • People who need to surrender license plates can now do so at a drop box located in the front vestibule at the Rath Building, 95 Franklin Street, Buffalo NY. You will need to bring your own pen to fill out a plate surrender envelope, which you can use to surrender your plates via the drop box.
    • The Erie County DMV is offering limited curbside services for essential workers who need to register a new vehicle or transfer a registration. To find out if you qualify for this service, please fill out the application form located at this website: https://www2.erie.gov/clerk/index.php?q=emergency-auto-bureau-registrations.  Once you are notified of whether you qualify, you will be given an appointment to complete your transaction.
  • Senior Services: Congregate meal sites are closed and are switching to home delivery for meals. Senior services is also coordinating the training of family/close contacts of seniors as Medicaid home care aides, assisting seniors with applications for health insurance, and transportation for dialysis appointments.  Call (716) 218-1400 for assistance.
  • DSS: All non-emergency client appointments at the Erie County Department of Social Services are suspended. In-person assistance is restricted to those with emergency needs such as homelessness, eviction, disconnected utilities, and immediate lack of food. The public is encouraged to submit applications for services by mail to PO Box 120, Buffalo, NY 14201-9903. Applicants should include a working telephone number with their application for interview purposes.
    • Temporary Assistance/SNAP– SNAP is operating a call center that can answer most concerns regarding food stamps. Please call 716- 858-7239 for assistance with benefits.
      • Your benefits WILL END if you do not recertify by the new recertification deadline. If your recertification was already processed and your case was determined ineligible, you need to reapply for benefits. In-person requirement is waived through 4/11/2020 for certifications and through 5/15/2020 for recertification. Employment requirement will be waived beginning 3/18/2020. If you are scheduled to recertify for SNAP or TA benefits between now and the end of May 2020, your recertification date has been extended out by three months.
      • If your case was scheduled to recertify by 3/31/2020, your case must now be recertified by 6/30/2020.
      • If your case was scheduled to recertify by 4/30/2020, and did not get processed, your case must now be recertified by 7/31/2020. Your benefits WILL END if you do not recertify.
      • If your case was scheduled to recertify by 5/31/2020, and did not get processed, your case must now be recertified by 8/31/2020. Your benefits WILL END if you do not recertify.
    • SNAP/HEAP- Submit applications for services by mail or electronically for SNAP and HEAP at mybenefits.ny.gov Employment requirement related to SNAP will be waived beginning 3/18/2020.
    • Fair Hearings – Will be conducted via phone conference.
    • Childcare
      • The following waivers are in place during the period of 3/19/2020-4/30/2020 unless otherwise noted.
        • All child care subsidy redeterminations (recertification) will be extended an additional 30 days. This will allow families additional time to submit a completed recertification application and all the required verification.
        • The 35% Family Share is waived for those families impacted by COVID-19.
        • Erie County will make payments to child care providers and program types: (Day Care Center, Group Family, Family, Legally-Exempt Group and School Age Child Care) on behalf of a child who is temporarily absent from child care due to extenuating circumstances resulting from the child being quarantined due to the effects of COVID-19 for 30 days.
        • Erie County will authorize child care services payments for eligible Temporary Assistance families during breaks in activities effective 3/18/2020-4/30/2020 for families who have stopped work activities or employment as a result of COVID-19.
        • Effective 4/1/2020 Erie County will increase the maximum total number of allowable absences to a total of 30 absences to all child care providers and program types on behalf of an eligible child who is temporarily absent from child care due to COVID-19.
        • Erie County Child Care Subsidy Program will expand eligibility standards to serve families with incomes up to 85% of the State Median Income (SMI). The Workforce Development Institute’s (WDI) Child Care Facilitated Enrollment program will accept new applications in the range of 201% of FPL up to 85% of SMI. Eligible families can be emailed an application by completing the WDI online prescreen here: https://forms.gle/FSgMcpfbTZmDrhRF8
      • Daycare Assistance
        • Paying for- Day Care Assistance Unit at 858-TYKE (858-2359).
        • Finding- Child Care Resource Network at 877-6666.
      • Family Wellness
        • Social workers will use screening questions to determine if staff will visit a home or if alternate methods are necessary.
        • Out of country travel for foster children is on hold, and prior approval for out of country travel is rescinded. ECDSS requests that caution for ANY TRAVEL be exercised and communicated to the case manager and supervisor. ECDSS reserves the right to refuse any travel planned even within NYS or other close destinations if, based on information available at that time, it would not be prudent to do so.
        • Supervised and unsupervised visitation is not recommended at this time. Alternative methods of visitation and contact with children are recommended and encouraged.
      • Youth Services
        • Family visits to the Youth Detention Center are suspended indefinitely, and family calls have been increased.
        • All court ordered family visitation is suspended.
        • As with other schools in Erie County, in-person instruction at the Detention Center is cancelled.
      • Adult Protective Services
        • Check Pick-Ups at the Rath Building are temporarily suspended. Please contact your assigned worker to make arrangements to receive your check.
        • The ECDSS Special Investigations Division has suspended in-person services. Walk-in complaints will not be accepted at this time. If you need to report fraud, please use one of the following options:
        • County Clerk: CLOSED TO THE PUBLIC. This closure includes attorneys and title companies closing real estate deals. The exception of this policy is those parties filing any court proceedings or motions deemed essential by order of the New York State Unified Court System. The Erie County Clerk’s Office Land Records Department will still record documents, but those documents must be submitted via “e-record” or sent to the Erie County Clerk’s Office via USPS/UPS/FedEx. The clerk’s office will not accept any personal service or couriers. If you have any questions with respect to recording, please email fenz@erie.gov.  Pistol permits may be filed by mail only.  Go to this website for information on services by mail: https://www2.erie.gov/clerk/COVID-19.
        • Consolidated Court: Erie County Courthouse; 25 Delaware Avenue Buffalo, NY 14202

Cattaraugus

  • DMV: DMV offices are reopening for counties that are in Phase 3.  These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  DMV is now conducting transactions a few days per week via mail and drop-offs. Transactions should be dropped off at the County Building in Little Valley or mailed to the Motor Vehicle office at 303 Court Street; Little Valley, NY 14755. If you have questions, please call the Clerk’s Office at (716) 938-2293. If we can’t help you, we will have somebody from Motor Vehicles contact you directly.
  • DSS: Those receiving or applying for assistance from the Cattaraugus County Department of Social Services are urged to call the department at (716) 373-8065 before coming into the office.
    • Medicaid- Based on Federal Legislation signed into law on March 18, 2020, no person that has Medicaid coverage will lose their coverage during this time of the COVID-19 pandemic. If you get a notice telling you that your Medicaid is discontinued after March 18, 2020, your coverage will be reinstated so there is no gap in coverage.  Coverage will continue during this emergency. Medicaid applications can be made by calling 1-855-355-5777 and can be made online at nystateofhealth.ny.gov.
    • Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP): Applications for programs including Supplemental Nutrition Assistance (SNAP) , Heating and Energy Assistance (HEAP) and Temporary Assistance (TANF) can be found at www.myBenefits.ny.gov. The Department will continue to both provide benefits and accept new applications from those who find themselves in need of assistance. Initial TANF eligibility interviews can be conducted by telephone until 4/12/2020. TANF recertification interviews can also be conducted by telephone until 5/16/2020. As a reminder, interviews for those either applying for or recertifying for SNAP can be conducted by phone, unless an in-person interview is requested. SNAP benefits can also be used at on-line vendors; providers in our area include Amazon and Walmart. According to new state guidelines issued today, work activities will be reduced to limit face to face contact until 5/15/2020.
    • Child Support Enforcement Unit (CSEU): Those in need of applications for child support services are asked to call the child support helpline at (888) 208-4485. Requested applications will be sent via mail. Applications can also be obtained by visiting childsupport.ny.gov, where they can be printed, completed and submitted via mail to: Cattaraugus County Department of Social Services, Attn: Child Support Enforcement Unit, 1 Leo Moss Drive, Olean, New York 14760
  • County Clerk: The County Clerk's Office is still recording documents, with the following clarifications:
    • The office is closed to the public. We will have a dropbox outside our office door for documents to be recorded.
    • Documents can be mailed to us or sent to us via e-recording.
    • Search Companies should be contacted directly if they need to look at documents prior to recording. We will not facilitate getting documents to the search companies for you.
  • Consolidated Court: Cattaraugus County Courthouse; 303 Court Street Little Valley, NY 14755

Chautauqua

  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  There are drop boxes at each location where customers can drop off their contact information (phone number and mailing address) and any necessary forms that are required for:
    • New Registrations/Renewals
    • Invitations/Renewal Notice You Receive in the Mail
    • Plate Surrenders

Customer will be called to process payment over the phone using a credit card. You NEED to leave all of your contact information (Phone number AND mailing address) with your paperwork. Without your contact information there will be NO transaction.

  • DSS: Clients should not come in for any scheduled appointments or nonemergency services. Negative actions will not be taken on the case as a result of missing an appointment. Emergency needs will still be addressed on site at the Dunkirk and Jamestown locations.
    • Applications, both certification (initial) and recertification for assistance should be mailed to Chautauqua County Department of Social Services 110 E. 4th Street, Jamestown, NY 14701 or 319 Central Avenue, Dunkirk, New York 14048 or dropped off in either location – drop boxes are available. It is essential that all clients please include a working phone number so they can be contacted for an interview by telephone.
    • Temporary Assistance/Snap- All Public Assistance eligibility, emergency interviews, Domestic Violence and Drug/Alcohol Screenings will be done by phone through 4/11/2020. Recertification interviews can be conducted by phone through 5/15/2020. All applications and documents can be mailed, e-mailed, faxed, scanned or dropped off. SNAP benefits can be applied for on-line at mybenefits.gov.
    • Temporary Housing/Non-PA Emergency Assistance- All applications and documents can be mailed, e-mailed, faxed, scanned or dropped off.
    • Employment Activities- All work activities for Temporary Assistance and SNAP applicants and recipients will be suspended until 5/15/2020. Employment assessments and employment plans for applicants and recipients may be completed via telephone.
    • HEAP- All requirements for face-to face interviews for any HEAP component is temporarily suspended. All applications and documents can be mailed, e-mailed, faxed, scanned or dropped off.
    • MA Spenddown/Over-grant Claims & any other DSS payments- In person payments, may be sealed in an envelope with your name and reason for payment and placed in the designated “drop box” at the locations referenced below. Make the payment as close as possible to the correct amount. Any amounts overpaid will be credited to the following month.
    • Fair Hearings – Please contact the office of Administrative Hearing at 1-800-342-3334 for rescheduling.
    • Child Support – Can be emailed directly at cccseu@co.chautauqua.ny.us, Faxed (716) 753-4602, or Call (716) 753-4555.
      • Child Support Court appearances are administratively adjourned until 3/30/2020. Adjourn dates will be sent out by mail to respondents.
    • Children Protective Services – Please call the Statewide Central Register 1-800-342-3720.
    • Adult Protective Services/CASA – For non-emergencies please call (716) 753-4447; mail can be sent to 7 N. Erie Street Mayville, NY 14757
  • County Clerk: The County Clerk’s office is closed to the public until further notice. All record searches can be completed online at searchiqs.com. All other legal documents can be filed via e-recording, e-filing or by mail (1 N. Erie St. P.O.Box 170 Mayville, NY 14757) No passport applications will be accepted at this time. Until further notice, the following in-person services will be suspended and will only be accepted by mail:
    • Business Certificates
    • Notary Public
    • Registrar & Notary Appointments/Clerk Certifications for Apostilles
    • Copies/Certified Copies of Documents
  • Consolidated Court: Chautauqua County Courthouse; 3 North Erie Street Mayville, NY 14757

Monroe

  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  The Executive Order extends the validity of all licenses, IDs and registrations that have expired since 3/1/2020.  A further executive order on 3/27 extended the validity of all vehicle safety inspections expiring on or after March 27. If you need to surrender license plates to cancel a vehicle's registration and remove it from your insurance policy, plate surrender drop boxes will be available from 10 a.m. to 3 p.m. weekdays at:
    • The Monroe County Office Building, rear entrance (glass doors accessible from Irving Pl. on the side of the building), 39 W. Main St., Rochester NY 14614
    • The hallway outside of the Irondequoit DMV in the Titus Mall building (enter from Titus Ave. side), 545 Titus Ave., Rochester, NY 14617
    • Your plate surrender receipt will be mailed to you.
  • DSS: It is essential that all clients please include a working phone number so you can be contacted for an interview by telephone. DSS is prioritizing emergency assistance funds, temporary housing, and HEAP assistance.
    • Public Assistance- Face-to-face interviews for Public Assistance are suspended and the office is moving to phone interviews for Public Assistance eligibility determinations. Applicants can drop off, mail or fax (585) 753-5315 new Temporary Assistance (2921) applications to the Agency. The application should clearly mark what programs the applicant is applying for.
    • Emergency Assistance- Applicants for Emergency Assistance will be interviewed by phone. Emergency Assistance applicants can drop off, mail (to 691 St. Paul St) or fax to 585-753-5315 new Emergency Assistance (2921) applications to the Agency.
    • Temporary Housing- For applicants applying for Temporary Housing (THA) they will need to submit an application and we will be determining eligibility for THA via phone. THA applicants can drop off, mail or fax (585) 753-5315 or (585) 753-6078 new Emergency Assistance (2921) applications to the Agency. The application should clearly mark that the applicant is seeking temporary housing placement. Clients facing emergency situations may reach out via phone prior to a Temporary Assistance application being submitted. The office will make a Temporary Housing placement until the next business day when the shelter case manager can assist the applicant with completing and submitting the completed application. Face to face recertification interviews for Temporary Assistance are also being suspended for 60 days. Recipients will need to return the recertification guide to the agency BEFORE the scheduled phone interview can be conducted.
    • HEAP/HERR- Face-to-face interviews for Home Energy Assistance (HEAP) and Home Energy Repair and Replacement (HERR) assistance have also been suspended. Individuals applying for these programs should provide their application and will be contacted for a phone interview. Applications can be mailed, faxed to (585) 753-6102 or dropped off to 111 Westfall Road. Other non-essential appointments are suspended, including Applicant Job Search, Employment Assessments, Disability Assessment interviews and Work Experience Program orientations for 60 days.
    • Fair Hearings- NYS Office of Administrative Hearings has also made temporary changes to allow for phone and video conferencing. Clients who already have in-person hearings scheduled will be permitted to adjourn the request or have the scheduled hearing redirected to telephone, video, or other means on the already scheduled date and time.
    • SNAP- households with children who would otherwise receive free or reduced-price meals if not for their schools being closed can apply for additional, supplemental emergency benefits. Households wishing to access this emergency benefit can call the SNAP Workgroup at (585) 753-2740 or email sm.monroe.team41@dfa.state.ny.us for more information. These supplemental benefits will be issued when additional guidance from the State and Federal government is received. Individuals in need of a benefit cards should call (585) 753-6006 for a card to be mailed to them within 24 hours.
  • County Clerk- This office is closed to the public. The Pistol Permit Counter is closed until further notice. The County Clerk’s Office is not processing Veteran’s Discount Cards and U.S. Passports transactions. Copy requests for land and court documents may be made via telephone at (585) 753-1620, via U.S. mail or email at mcclerk@monroecounty.gov. Certificates of Authentication, Notarial certificates, and notary renewals, DBAs transactions (Doing Business As) will be completed only via U.S. mail. Land recordings and court filings can be made through electronic submission (eRecord/eFile) or U.S. Mail. Effective 3/23, an administrative order has significantly limited the legal filings that can be accepted.
  • Consolidated Court: Monroe County Courthouse, Hall of Justice; 99 Exchange Blvd. Rochester, NY 14614

Niagara

  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  Online functions will continue to be processed.
  • DSS: Please call the Department of Social Services before coming to the office. Your concerns may be able to be addressed by phone without the need for an office visit. The phone number for the Niagara County Department of Social Services is (716) 278-8400. Staff is currently reaching out to clients that have scheduled eligibility appointments and will be conducting those interviews by phone.
  • County Clerk: The Niagara County clerk’s office is currently closed. It will record real estate filings received by mail.
  • County Treasurer: Opening for in-person hours M-F from 8:30am to 4:30pm in order to process property tax payments that are due at the end of April. For more information please call (716) 439-7018.  Patrons are reminded to wear cloth masks or face coverings if possible and exercise social distancing.
  • Consolidated Court: Niagara County Courthouse; 175 Hawley Street Lockport, NY 14095
  • Further information for government resources in Niagara County: https://www.niagaracounty.com/

Wyoming

  • Wyoming County is currently under a state of emergency, and the Chairman of the Board of Supervisors of Wyoming County has directed government entities to have non-essential employees work from home. Further details regarding the effect on county government services are forthcoming, but people should expect that in-person services are seriously curtailed, if available at all. Wyoming County has a COVID-19 response line to respond to questions from residents. The response line can connect callers to the right resources in our local communities. The response line will operate Monday through Friday from 8 a.m. to 5 p.m. at (585) 786-8911.
  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.
  • Senior Services: Seniors should contact the OFA by phone for services at (585) 786-8833. Staff is limited so seniors should be prepared for increased wait times.
  • DSS: People should apply for benefits online at mybenefits.ny.gov.
  • County Clerk: The clerk’s office is currently closed.
  • Consolidated Court: Wyoming County Courthouse; 147 North Main Street Warsaw, NY 14569
  • Further information for government resources in Wyoming County: https://www.wyomingco.net/CivicAlerts.aspx?AID=63

Allegany

  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  Please consider mailing your renewals to the Allegany County Department of Motor Vehicles, PO Box 242, 7 Court Street, Belmont, NY 14813. DMV employees will be available for telephone questions at (585) 268-9267.
  • DSS: In-person assistance is restricted. The public is encouraged to submit applications by mail to 7 Court Street, Belmont, NY 14813. Applications can be mailed to you by calling the office during the hours of 8:30 a.m. to 4:00 p.m., Monday – Friday. Please be sure to include in your information a good working phone number so the office can contact you while processing your application. The “drop boxes” continue to be available that are placed at the entrances to the County Office Building for document drop-off and application pick up.
    • Medicaid- Based on Federal Legislation signed into law on March 18, 2020, no person that has Medicaid coverage will lose their coverage during this time of the COVID-19 pandemic. If you get a notice telling you that your Medicaid is discontinued after March 18, 2020, your coverage will be reinstated so there is no gap in coverage.  Coverage will continue during this emergency. Medicaid applications can be made by calling 1-855-355-5777 and can be made online at nystateofhealth.ny.gov.
    • Temporary Assistance/SNAP– All applications and required documents can be mailed, e-mailed, faxed, scanned, or dropped off. In-person requirement is waived through 4/11/2020 for certifications and through 5/15/2020 for recertification. SNAP benefits can be applied for on-line at mybenefits.gov . Employment requirement will be waived beginning 3/18/2020. Only cases whose certification periods were scheduled to end in March 2020 and were NOT processed for recertification have been extended. If your recertification was processed and the district determined your case to be no longer eligible for SNAP or TA/MA/SNAP benefits due to excess income, failure to provide required documentation or another reason, your household was not eligible for an extension. Those cases eligible for the extension will automatically be authorized for three (3) additional months of SNAP or TA/MA/SNAP benefits, allowing time for a recertification determination to be made.
      • If your case was scheduled to recertify by 3/31/2020, your case must now be recertified by 6/30/2020.
      • If your case was scheduled to recertify by 4/30/2020, and did not get processed, your case must now be recertified by 7/31/2020. Your benefits WILL END if you do not recertify.
      • If your case was scheduled to recertify by 5/31/2020, and did not get processed, your case must now be recertified by 8/31/2020. Your benefits WILL END if you do not recertify.
    • Temporary Housing/Non-PA Emergency Assistance- All applications and documents can be mailed, e-mailed, faxed, scanned or dropped off.
    • Employment Activities- All work activities for Temporary Assistance and SNAP applicants and recipients will be suspended until 5/15/2020. Employment assessments and employment plans for applicants and recipients may be completed via telephone.
    • HEAP- All requirements for face-to face interviews for any HEAP component is temporarily suspended. All applications and documents can be mailed, e-mailed, faxed, scanned or dropped off. HEAP benefits can be applied for on-line at mybenefits.gov
    • MA Spenddown/Over-grant Claims & any other DSS payments- In person payments may be sealed in an envelope with your name and reason for payment and placed in the designated “drop box” at the locations referenced below. Make the payment as close as possible to the correct amount. Any amounts overpaid will be credited to the following month.
    • Fair Hearings – Please contact the office of Administrative Hearing at 1-800-342-3334 for rescheduling.
    • Child Support:
      • Court appearances will be adjourned and adjourn dates will be sent out by mail to respondents.
      • Child Support will receive documents through mail, e-mail, faxed, scanned or dropped off.
      • Child Support payments can be made via mail or dropped off.
      • Child Support Customer Service can be reached at 1-888-208-4485 or email the local office at CSEWEBALLEGANY@dfa.state.ny.us.
    • Children’s Services and Adult Services – Services will continue based on needs and emergencies. Call (585) 268-9316 for assistance.  After hours number is (585) 268-9189.
  • County Clerk: Will accept mail-in transactions only. However, non-essential court filings will not be accepted, until further notice. (For a list of essential court proceedings, please see the blog section regarding status of the court system.) County Clerk employees will be available for telephone questions at (585) 268-9270.
  • Consolidated Court: Allegany County Courthouse; 7 Court St, Belmont, NY 14813

Livingston

  • Livingston County government offices remain open by email and telephone to provide essential services. Residents should contact the specific department they wish to speak to regarding operations.  Contact information for each department can be found at livingstoncounty.us.
  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  The office can be contacted by phone at (585) 243-7177
  • Senior Services:Seniors who do not have anyone to assist them or who are in need of food should contact 1-888-443-7520.
  • DSS: Remains operational; now providing application assistance via telephone communication. Call for any service needs or appointments. Phone: (585) 243-7300
  • County Clerk: Remains operational; call or email with questions. Phone: (585) 243-7010
  • Consolidated Court:
    • Livingston County Courthouse; 2 Court St, Geneseo, NY 14454
    • Livingston CAP (Town and Village); 4 Court St, Geneseo, NY 14454
  • Further information for government resources in Livingston County: https://www.livingstoncounty.us/1207/COVID-19

Steuben

  • Steuben County government office buildings are closed to walk-ins and are accepting in-person service requests by appointment only.
  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.
  • DSS: Contact info-
    • TA Benefits including: Basic Needs, Housing, Financial Assistance, Supplemental Nutrition Assistance Program (SNAP), Medicaid, Housing – (607) 664-2101
    • Foster Care, Children’s Services, Adult Protective Services (607) 664-2251
    • All other services - (607) 664-2357
    • Child Support Services - 800-208-4485
    • Child Abuse Hotline - 800-342-3720
  • County Clerk: Contact info- (607) 664-2563
  • Consolidated Court:
    • Steuben County Courthouse; 3 East Pulteney Square Bath, NY 14810
    • Steuben CAP Jail Visitation Area (Town & Village); 7007 Rumsey Street Extension, Bath, NY 14810
  • Further information for government resources in Steuben County: https://www.steubencony.org/

Orleans

  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.
  • Senior Services: Individuals who wish to sign up for Meals on Wheels should contact (585) 589-5424.
  • DSS: Contact info-Social Services Commissioner Tom Kuryla, (585) 589-7000
  • County Clerk: Clerk’s Office closed to the public. Office is open by appointment only. To schedule an appointment, please call (585) 589-5334.
    • Pistol Permit Office is open by appointment only. Please call (585) 283-4961 during business hours of 9AM-5PM.
  • Consolidated Court: Orleans County Courthouse; 1 South Main Street, Suite 3 Albion, NY 14411
  • For more information, please contact http://www.orleanscountyny.gov/departments/health/public-health/emerging-infectious-diseases/coronavirus

Genesee

  • Senior Services: Seniors are encouraged to reach out by phone for services at (585) 343-1611. In-office staff are limited, so seniors should be prepared for wait times.
  • DSS: People who need benefits should contact the office by phone at (585) 344-2580.
  • County Clerk: County Clerk’s Office is closed indefinitely.
  • DMV: DMV offices are reopening for counties that are in Phase 3. These reopenings are by appointment only.  To check the status of your DMV office and to make an appointment, visit https://dmv.ny.gov/dmv/dmv-office-locations.  The drop boxes in Batavia and Le Roy should no longer be used.
  • Consolidated Court: Genesee County Court Facility; 1 West Main Street Batavia, NY 14020
  • Further information for government resources in Genesee County: https://www.co.genesee.ny.us/departments/health/index.php