Testimony to the NYS Legislature

Attorney Lindsay Heckler is providing testimony today before the Joint Legislative Committees on Aging, Health, and Investigations and Government Operations on New York Residential Health Care Facilities and Covid-19.

The growing crisis of substandard care in nursing homes and other residential settings is nothing new. The pandemic has exacerbated these issues and brought long overdue public scrutiny. For too long New York State, including the Department of Health, has been complacent with the poor care and services offered in our long-term care facilities. Our written testimony provides recommendations on many issues including: the need for transparency and accountability in decision making, policy and actions that harmfully impact resident rights and care (such as insufficient staffing, visitation, admission/discharge issues, and infection control), the insufficient funding of New York’s Long Term Care Ombudsman Program, and the need to overhaul long-term care.

See Lindsay’s verbal remarks here, and her complete written testimony here. 



  1. Rodney C Hensel on August 10, 2020 at 7:21 pm

    Very well stated. I would have added that DOH inspections of nursing homes should be unannounced inspections. Currently, the administration of the facility knows in advance of inspections and increases staff and services to get a higher rating. I also think a greater emphasis must be placed on changing new DOH regulations regarding “aging in place” services and in particular the new restrictions on use of consumer directed aides. CELJ should prepare the public for these new restrictions by a greater marketing effort to encourage elders to utilize the pooled trust program to achieve Medicaid eligibility and in-home services.

  2. Dr. John Michael Carlone on August 10, 2020 at 7:50 pm

    She is amazing. Best person giving testimony in these hearings.

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