Long Term Care Resident Advocacy
Thanks to the support of the Odd Fellow & Rebekah Benefit Fund, we launched the Resident Rights Advocacy Initiative, to improve the ability of nursing home residents in WNY to advocate for themselves to receive the best possible care.
As a result, we have developed two informational guides, available here:
Access our complete guide to federal and state guidance issued to NYS Skilled Nursing Facilities and Adult Care Facilities during Covid-19 here.
EDUCATING, EMPOWERING & ADVOCATING
FIGHTING FOR IMPROVED QUALITY OF LIFE
PROTECTING RESIDENTS’ RIGHTS
The ombudsmen in the program are professionally trained and certified volunteer advocates. These advocates investigate and resolve complaints made by or on behalf of residents; promote the development of resident and family councils; and inform government agencies, providers and the general public about issues and concerns impacting residents of long-term care facilities with a goal of effecting systems-level change.